Auto Insurance Claims Process

There are three steps to the claims process for auto accidents:
1. You’re in an accident or suffer a loss of property

2. You contact us by one of these methods to report a claim:

Call 1-800-421-3535
Complete an online form
Contact your agent
Sign in to Account Access
3. All auto accident claims are individually handled by an auto insurance claims professional, who can:

Contact you to verify data on the claim
Answer any questions you may have
Confirm your coverage
Obtain auto accident claims documents and initiate any necessary investigation of the claim
Establish the amount of auto insurance claims damages to be paid
Authorize payments according to policy conditions