Nationwide Blue RibbonSM Claim Services

Nationwide Blue Ribbon programs help us improve our claims handling. Nationwide Blue Ribbon Claim Services means fast, hassle-free handling of your auto insurance claims.

Get Blue Ribbon Repair Service program information
Repair Shop Locator 

Use our Repair Shop Locator to find the nearest Blue Ribbon shop. 

Blue Ribbon Repair Service

Nationwide Blue Ribbon Repair Service means first-class handling of your auto insurance claim at multiple repair facilities across the United States.

These repair shops have met a comprehensive pre-qualified screening process and provide convenient, professional service. The mission of the Blue Ribbon Repair Service Program is:

1. To provide excellent service to our valued customers and agents
2. To enhance the relationship between Nationwide and our collision repair facilities
3. To manage costs while providing quality repairs
4. To set the standard for trust and teamwork within the insurance industry

Assistance with Towing

If your vehicle needs towing
If you have towing and labor coverage and need emergency roadside service, contact a provider of your choice and Nationwide will reimburse you up to your policy limit.

If your vehicle has been towed
If you have towing and labor coverage and need reimbursement for a covered loss, please place your name, vehicle serviced, home address, telephone number and policy number on your towing or roadside service bill and mail to the following address:

Nationwide Claim Services
1 Nationwide Gateway, DEPT 5585
Des Moines, IA 50391-5585
Fax: 866-201-2423
Or Call: 1-800-421-3535

Blue Ribbon Glass Service

You can expect the highest level of service from experts at the Blue Ribbon Glass Service. They will take care of your auto glass damage quickly and professionally.

Just call 1-800-421-3535 to report your auto insurance claim and get scheduled for service at one of the Blue Ribbon Glass Service providers in your area. 

Rental Car Service

Nationwide Insurance works with Enterprise Rent-A-Car Company to provide you with prompt and efficient replacement-car service. Enterprise has over 4,000 branches available to service your need for a rental car.

If you have a covered loss of use claim, call 1-800-272-1227 to reserve a rental car. This service is provided at a reduced rate to Nationwide customers, who are also given priority consideration.